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Register your product in order to receive a personalized customer service support. Thanks to the registrantion of your product we will be able to give you all the information about the product and its updates in terms of maintenance.
SUBMIT A COMPLAINT
Did you have an issue with your product or an unpleasent experience? Let’s talk about it! Submit a complaint so that our Tech Team can reach out to you!
Things to know before you buy a Moretti Design stove
How can I heat up my house with Moretti Design stove?
How much power do the stoves (kW) have?
By buying a Moretti Design stove can I have access to economic incentives?
What should I do once I buy the stove?
When buying can I choose the aesthetic of the stove?
When should ordinary maintenance be carried out?
When should extraordinary maintenance be carried out?
Is there a fee for extraordinary maintenance?
Who can perform the installation?
Installation and maintenance: things to know
I’m already your client and I have questions
I have a problem with the stove who can I turn to?
How can I contact the Technical Support Centre (CAT)?
I would like to change the aesthetic kit of my stove, how can I do?
Who can I contact for spare parts?
How to adjust the temperature of the stove? (Set too high or too low)
The Aqua stove keeps going into standby how can I fix it?
What kind of pellets are recommended for your stoves?
Why won't my stove turn on?
Why did my stove switch off?
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I WAS LOOKING FOR
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TECHNICAL SUPPORT CENTRES
We guarantee technical support thanks to a network of specialized centers present throughout Italy. Look for the one closest to you.
Ensuring a clear and effective support is one of the distinctive elements of Moretti Design. If you have experienced disruption, look for your nearest after-sales support center.
DOWNLOAD THE CATALOGUE
Let yourself be conquered by our creations: discover the collections, all the details about technologies and the peculiarities of each product.